NSW Supervision Manual

Helping Agencies Stay Compliant, Professional, and Ahead of the Game

At Archer Institute, we have developed a comprehensive Professional Supervision Manual designed specifically for real estate agencies and licensees operating under the NSW Supervision Guidelines.

This manual is a must-have resource for real estate principals, licensees-in-charge, and agency managers who want to ensure they meet their legal obligations while fostering a culture of excellence and professionalism in their teams.

Why This Manual is Essential

Gain job-ready skills through a flexible, fully online course designed to prepare you for a successful real estate career in Queensland. Learn at your own pace with engaging, practical modules covering all key areas of the industry.

Meet Your Compliance Obligations

Stay fully aligned with the NSW Property and Stock Agents Act 2002 and Supervision Guidelines.

Protect Your Licence and Agency

Avoid regulatory breaches and penalties by implementing effective supervision systems.

Improve Staff Performance

Create clear expectations, improve accountability, and support ongoing professional development.

Reduce Risk

Proactively manage risks associated with trust accounting, property management, sales, and client dealings.

What the Manual Covers

Step-by-Step Guide to Setting Up Supervision Systems
Sample Supervision Policies and Procedures
Record-Keeping and Audit Templates
Checklists for Compliance Monitoring (Sales, Leasing, Trust Accounts, etc.)
Staff Training and Induction Program Guidelines
Managing High-Risk Transactions and Complaints
Practical Examples and Case Studies
Tips for Maintaining Agency Standards and Culture

Who Should Use This Manual?

Licensees-in-Charge
Agency Principals and Directors
Office Managers and Compliance Officers
Independent Contractors who supervise other staff
Whether you manage a small boutique office or a large real estate network, our manual gives you the tools to confidently supervise your team and protect your business.

Why Choose Our Manual?

Built specifically for NSW real estate legislation
Easy-to-follow templates, forms, and checklists
Practical, real-world advice from industry experts
Supports audit readiness and reduces compliance risk
Regularly updated to reflect legislative changes