Exciting Updates to the Strata Hub Coming This December!

The Strata Hub is introducing significant enhancements on 10 December, making life easier for those living, owning, or working in strata schemes across NSW. These updates are designed to improve access to information, streamline processes, and enhance the overall functionality of the platform.

Let’s explore these updates and how they can benefit you.

Enhanced Strata Search Functionality

The updated Strata search feature now provides even more valuable insights. With these changes, you’ll be able to:

  • Identify the strata manager for a scheme, along with their licence number.
  • View detailed lot usage information, such as whether lots are residential or commercial (e.g., a scheme with 8 lots could show 4 residential and 4 commercial).

These improvements continue to make strata information more accessible, simplifying life for anyone buying, living in, or managing strata properties.

Centralised Resource Library

The Strata Hub will now include a comprehensive resource library to assist in managing strata schemes effectively. This library will expand over time, ensuring registered users have access to a growing collection of helpful documents and tools.

Simplified Strata Manager Transfers

The new strata manager transfer feature streamlines the process of transitioning reported information in the Strata Hub from one strata manager to another.

  • Either the outgoing or incoming strata manager, or an owners corporation representative, can initiate the transfer.
  • This ensures continuity and accuracy of information, making transitions smoother for all parties involved.

Improved Reporting Efficiency for Strata Managers

Strata managers using software integration can look forward to enhanced reporting capabilities. The latest software update enables strata managers to:

  • Retrieve previously reported Strata Hub data directly into their management systems.
  • Boost efficiency and reduce manual reporting errors.

This improvement not only saves time for strata managers but may also reduce fees charged to the scheme for reporting services.

Local Council Access to Strata Hub for Critical Services

Local councils will gain access to the Strata Hub to support essential services and communications with strata schemes.

In addition to publicly available information, councils will have access to:

  • Annual fire safety statement details.
  • Contact information for a scheme’s strata manager, secretary, and emergency contact.

A dedicated program is engaging councils to encourage uptake of the software integration option. Access will be limited to authorized council officers under strict terms of use.

For more details, visit the Strata Hub’s security and privacy page to understand who can access specific information.

Preparing for These Changes as a Strata Manager

To make the most of these updates, strata managers should:

  1. Get familiar with the new features: Understanding the updated Strata Hub functionality will help you streamline key processes.

Use your agency’s corporation licence: If your agency has a corporation licence, use it to report schemes in the Strata Hub. This allows for easier updates when there’s a change in strata manager within the agency—simply update the name and contact details without requiring a transfer.